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Return Policy

Returns Policy

The Extra Ingredient is committed to you having an enjoyable shopping experience with us. 

In the unlikely event that you need to return your purchase, online purchases can be returned in store, or shipped back to The Extra Ingredient. 

Any item purchased may be returned in new and unused condition in its original box or carton within 30 days for refund of the purchase price. Return shipping will not be refunded. Orders shipped to customer with FREE shipping will have standard shipping charges subtracted from purchase credit. Please include a copy of your receipt or packing list and your contact information. Please ship using a reliable, insurable and trackable method.

If not returning in store, please ship to:

The Extra Ingredient

801D Friendly Center Road

Greensboro, North Carolina 27408

*If you received a damaged or defective item, please contact us during office hours ( M-F 10:00-2:00 EST)  at 800-528-3618 or 336-299-9767 before shipping.

Returns will be processed within 14 days of receipt of merchandise.

Returns Policy